How can we help you?
support@neotahub.com
Report inappropriate behavior
How do I delete my account?
Go to Settings > Account > Delete Account in the app, or send us an email.
How do I cancel my subscription?
iPhone: Settings > Apple ID > Subscriptions
Android: Play Store > Subscriptions
I'm not getting any matches
Complete your profile and add interests to increase your match rate.
My account was suspended
Accounts may be restricted for violating guidelines. Email us to appeal.
How do I get a refund?
Request refunds directly through Apple App Store or Google Play Store.